Site information
Privacy Policy
How Losunva handles website and support information.
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Use the contact page for privacy requests.
Privacy Policy
Last updated: August 5, 2026.
This policy explains how Losunva.com and 504FDA Medical Devices may handle information. It applies when you visit the site, contact support, or read product education. It is general site information. It is not a legal opinion for every jurisdiction.
Information you may provide
If you email us or use a contact form, we may receive:
- your name and email address;
- your message and product details;
- other information you choose to send.
Please do not send medical records, diagnoses, prescription details, payment-card data, or unnecessary health information through a general support channel.
Information collected automatically
WordPress, the hosting provider, security tools, and similar services may process technical data. This may include an IP address, browser type, device information, requested pages, timestamps, referrer information, and security events. These records help us deliver the site. They also help prevent abuse, troubleshoot failures, and protect the service.
Cookies and similar technologies
The site may use cookies or similar storage for WordPress, security, preferences, forms, or sessions. If analytics, advertising, embedded media, or other tracking is added, this policy should be updated first. The update should identify the provider and purpose. It should also explain retention and available controls.
How information is used
Information may be used to answer questions, provide product support, and maintain the site. It may also help protect systems, investigate abuse, and improve performance. We may keep business records, meet legal duties, and communicate about a request. Site content is not personal medical care. Do not use it to create a treatment plan.
Sharing and service providers
Hosting, security, email, form, maintenance, and other providers may process information for the site. We may disclose information when required by law. We may also disclose it to protect rights and safety, investigate misuse, or handle a business transfer. We do not sell personal information as a general practice. Check the services enabled on the site for current details.
Retention and security
Information is kept only as long as reasonably needed. Reasons may include the original purpose, support history, security, legal duties, disputes, or recordkeeping. We use reasonable safeguards. No online service can promise perfect security. Do not send information that the site does not need.
Your choices and privacy requests
The law where you live may give you rights over your personal information. These rights may include access, correction, deletion, restriction, or other choices. Send a request through the Contact page or email support@losunva.com. We may verify a request before acting. We will respond under the law that applies to the request.
Children
This site is not designed as a child-directed service. Do not knowingly submit information about a child through a general contact channel. If you believe a child has sent information, contact us so the issue can be reviewed.
External sites and policy changes
The site may link to third-party websites. Their privacy practices are controlled by their own policies. We may update this page when the site, services, or legal requirements change. The date above identifies the latest local revision.